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This organisation is a purpose-driven fintech working to transform how people manage their money. With a mission to bring greater clarity, confidence, and control to personal finance, the company is building innovative digital products that empower customers to make smarter financial decisions.
Backed by solid funding and a strong early-stage team, the company has launched its first credit product and is now entering an exciting scale-up phase. Their culture is collaborative, ambitious, and customer-focused — ideal for individuals who want to make meaningful impact in a fast-paced environment.
ABOUT THE ROLE
The Credit Card Product Manager will be responsible for leading the end-to-end development and optimisation of the company’s credit card offering. From strategy to execution, this individual will own the roadmap, collaborate cross-functionally, and continuously improve the product based on data insights, customer feedback, and market trends.
This role requires strong commercial awareness, deep understanding of the credit lifecycle, and the ability to balance regulatory compliance with customer value and product innovation.
KEY RESPONSIBILITIES
* Define and own the credit card product vision, strategy, and roadmap
* Lead cross-functional product initiatives from discovery through delivery
* Optimise the credit card product’s performance across key metrics including engagement, profitability, and customer satisfaction
* Ensure all product changes align with regulatory and compliance requirements
* Use data and market research to identify product enhancements and new opportunities
* Collaborate with engineering, design, operations, marketing, and customer support teams to ensure successful execution and adoption
* Advocate for the customer throughout the product lifecycle and ensure customer outcomes are at the heart of every decision
* Track, analyse, and report on product performance using defined KPIs
* Stay informed of industry trends, competitive offerings, and technological advancements in the credit and payments space
IDEAL CANDIDATE PROFILE
Required Experience & Skills:
* 4+ years in product management, with specific experience in credit cards or unsecured lending
* Strong understanding of the full credit lifecycle: onboarding, usage, limits, repayments, and delinquency
* Experience launching and scaling financial products in a regulated environment
* Comfortable working with legal, risk, and compliance teams; knowledge of FCA regulations and Consumer Duty
* Analytical and data-driven decision-making capabilities
* Excellent stakeholder management and communication skills
* A self-starter who thrives in fast-paced, evolving environments
* Experience in a fintech or high-growth startup
* Familiarity with API integration, payment networks, and third-party data providers
* A personal interest in improving financial wellbeing and access
BENEFITS PACKAGE
* Competitive salary with annual performance review
* 25 days annual leave + birthday off + option to buy/sell up to 5 days
* 5 charity/volunteering days per year
* Private medical insurance
* Health cash plan for everyday medical needs
* Life assurance (4x salary)
* Pension scheme with 3% employer and 5% employee contribution
* Cycle to Work scheme
* Personal development and training budget
* Regular team socials and lunch & learns
* Fully stocked drinks fridge and snack station
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