About The Role Team Medical Collections Working Pattern Outer London Kent SE/ SW area.Full time, 37.5 hours per week. Top 3 skills needed for this role: NMC Qualified with a minimum of 5 years post registration Clean driving licence BeEmpathic and sensitive to clients needs. What this role is all about: As a Vitality Nurse you will be responsible for obtaining the medical information on a variety of conditions i.e. undertaking screenings and sample testing by means of blood, urine and saliva. Including additional services detailing, Medical Telephone Questionnaires, Member Health Checks and Wellness Day. Daily travel is required to customers homes or places of work covering a specific geographic area. You will work a 37.5 hour week across 5 days with an alternating Saturday rota (shifts between 8-4, 12-8) and you will be required to travel daily within your territory. A degree of flexibility is required. You will work as part of a team of professional Nurses and Office staff. Key Actions You will be required to conduct client screening appointments at their home or work location. When your schedule has availability you will be allocated a range of Tele medical Interviews. Liaising with customers, our underwriters and operational team to promote health and wellbeing in a professional but informal manner. Manage client expectations in line with company policies and procedures. Planning, organising and prioritising your workload/equipment to meet your day to day activities. Work in collaboration with the concierge to manage your appointments and diary. Take accountability of every case, you will conduct physical examinations and collect samples for insurance applicants and healthcare customers. Promoting good health. What do you need to thrive? You must be a fully qualified nurse registered with the Nursing & Midwifery Council (NMC). Full driving licence is essential. You should have a broad range of nursing experiences, medical knowledge and be experienced in phlebotomy and competent to work independently. Attention to detail critical to remember the smallest details. An excellent communicator both written and verbal and with great people / customer service skills. You must be computer literate and able to work independently with drive, enthusiasm and resilience. Strong team working skills coupled with the ability to collaborate well. Skills to be able to manage many priorities in a fast paced environment. Polite, confident and professional telephone manner. Observation skills. Empathy and sensitivity to clients needs and concerns. Be comfortable and confident in working remotely and independently. Critical thinking to be able to assess a situation and make decisions on the spot. A keen desire to learn to have a curious mind and be an avid learner as well as being prepared for continual learning. An active listener and can ask the right questions. So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to 12% We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance With its own set of rewards and benefits Life Assurance Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successfulin your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest youve ever been Create an environment that embraces you as you are and enables you to be your best self Give you flexibility on how, where and when you work Help you advance your career by playing you to your strengths Give you a voice to help our business grow and make Vitality a great place to be Give you the space to try, fail and learn Provide a healthy balance of challenge and support Recognise and reward you with a competitive salary and amazing benefits Be there for you when you need us Provide opportunities for you to be a force for good in society We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company Were incredibly proud to be recognised for the culture we've created recently being named one of Glassdoors Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.