Non-Executive Director (Customer)
£5,592 per annum
Overview
At Saxon Weald, we believe the people who live in our homes should play a meaningful role in shaping the services we provide. That’s why we are looking for a Saxon Weald customer to join our Board.
This is an exciting opportunity to influence the future of Saxon Weald and ensure that the customer perspective is not only heard but actively drives decision making at the highest level.
You do not need previous board experience. What matters most is your passion for excellent customer service, your ability to think beyond your own experience and see the bigger picture, and your confidence to ask thoughtful questions and offer constructive challenge. We are looking for someone who shares our values, understands the importance of social housing and wants to use their lived experience to help shape better services for residents. Full training, support and development will be provided throughout your Board journey.
Why this role matters
As a Non-Executive Director you will help shape the direction of Saxon Weald, influencing key decisions and ensuring customer insight drives strategy, service improvement and accountability.
Who we are looking for
* Care deeply about customer experience
* Can listen thoughtfully and contribute confidently
* Are curious, open-minded and willing to learn
* Are comfortable asking questions and offering constructive challenge
* Are confident working with information and reports
What you will gain
* Develop new skills and board level experience
* Receive training and mentoring
* Build confidence and strategic leadership capability
* Work alongside experienced Board members and senior leaders
Commitment
Taking on a Board role involves attending four evening Board meetings each year at Saxon Weald House, plus serving on up to two committees. Committee meetings are held online in the early evening around four times a year. In addition, there are training sessions, Board appraisals and two full strategy days each year, alongside time required to read Board papers in advance of meetings. A timetable of meeting dates for 2026 is included in the Candidate Brief.
We welcome diverse applicants
We are committed to building a diverse and inclusive Board that reflects the communities we serve and welcome applications from people of all backgrounds, experiences and perspectives.
Closing date for applications is 9am on Thursday 4 June 2026
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