Front of House Bar Server – Team Member Why join us? Share of tips (Tronc) 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply) Financial wellbeing support Discounted staff meals during shifts 24/7 access to our training and development platform Wellness programme to support your health and wellbeing About the Role You take pride in your workplace and are passionate about creating unforgettable experiences for every guest. Working seamlessly with your team, you make sure every dish and drink not only tastes amazing but is served with care, warmth, and integrity. Whether you’re recommending a favourite cocktail, engaging in friendly conversation, or answering a question, you do so with professionalism and a smile. You also understand the business side of hospitality—how upselling, promotions, and thoughtful service help the venue thrive. Accuracy matters to you, from processing bills correctly to ensuring every order is perfect. Keeping your section spotless and welcoming is second nature, and you follow RedCat’s health and safety standards so guests always enjoy a clean, inviting environment. Key Responsibilities Team Player – Work collaboratively with colleagues and other departments to deliver outstanding customer experiences. Smart & Friendly – Maintain a polished appearance and professional, approachable manner, even during busy shifts. Organised & Tidy – Prioritise tasks and customer needs while keeping your workspace immaculate. Safety First – Follow allergen, COVID, and health & safety guidelines, reporting any risks to management. Product Knowledge – From the perfect gin garnish to a photo-worthy table setting, you know the details that make our offering shine. Stock & Cash Handling – Confidently use EPOS systems for accurate order taking and payment processing. Always Learning – Engage fully with online training, reading materials, and on-the-job coaching to keep growing your skills.