Hours of Work Varied hours of full time work (37.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.
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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.
Our Purpose
Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.
At a glance:
Role: Supermarket Assistant
Position: Permanent
Hours: 37.5 Hours fully flexible contract - hours will include weekends, late nights and early starts
As a premium grocer, Waitrose is different to other supermarkets, both for our customers and our Partners (employees). Our service and passion for quality, tasty food that is sustainably produced sets us apart. Helping our customers to share in our values and feel GOOD about their food.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with. Alongside this service, your role will involve a variety of tasks to keep the shop running efficiently and productively such as:
- Stock replenishment
- Dotcom Orders
- Product due diligence and markdowns
- Till support
- Click & Collects
- General shopkeeping
It's fast-paced and as you help out the wider team, no two days are ever the same. But, as a team, you'll support one another in your shared goal to provide the unique shopping experience that is distinctively Waitrose.
Skills & Experience
- Experience of working in a customer facing role is welcomed but not essential. We’ll train you in all you need to know so that you can perform at your best, everyday.
Important points to note
We occasionally close vacancies early if we see a high volume of applications. We'd, therefore, recommend you apply early so you don't miss out. Now is the time to save the job description too if you'd like to refer to it later in the application journey.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
We look for those who take great pride in their work and strive for the highest standards. As a co-owner, we want you to treat where you work as your own and take great care in the service we provide to our customers.
You'll also need to demonstrate your flexibility and adaptability as you understand where the needs of the shop and our customers are at different times in your day, ready to help your colleagues in any area of the shop at any time.
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Duties and Responsibilities
To deliver the best possible service and availability through excellent customer interaction and processes; demonstrating flexibility to meet the needs of the customer and the business.
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/
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