About the Service
Our Internal Transport Department plays a vital role in supporting vulnerable adults, ensuring they can safely and reliably access day centres and other essential activities that promote independence, wellbeing, and social inclusion.
We operate a fleet of minibuses designed to meet a wide range of mobility needs, including specialist accessibility requirements. Our team works closely with colleagues across Adult Services, day opportunities, and other internal departments to deliver a person‑centred transport service that prioritises dignity, safety, and respect at every stage of the journey.
We also operate the borough’s Meals on Wheels service, ensuring the timely delivery of hot, nutritious meals to vulnerable residents who require additional support at home.
About the Role
As Transport Supervisor, you will be responsible for overseeing the smooth running of daily transport operations, ensuring that all journeys are delivered safely, efficiently, and with dignity and respect for the individuals who rely on our service.
You will supervise a team of Driver Escorts, coordinate daily schedules, manage vehicle checks, and act as a key point of contact for operational issues across the service. A core part of the role includes manning the duty desk, ensuring that all enquiries, route changes, incidents, and day‑to‑day operational matters are handled promptly and effectively. This is a hands‑on position that requires strong organisational skills, excellent communication, proficient computer skills, and the ability to remain calm and solution‑focused in a fast‑paced environment, record‑keeping, reporting, and day‑to‑day operational management.
Essential Skills & Experience
* Full UK driving licence
* Competent and confident driver
* Caring and compassionate nature
* High level of reliability, professionalism, and personal accountability
* Strong organisational and scheduling abilities
* Effective communication and interpersonal skills
* Ability to remain calm, solution‑focused, and resilient under pressure
* Accurate record‑keeping and daily administrative capability
* Experience supervising staff in a transport or operational environment
* Proficiency in Microsoft Office, particularly Word and Excel
* Mechanical awareness to identify vehicle defects
* Good understanding of vehicle safety, compliance requirements, and daily checks
Desirable
* Experience working within a local authority or adult social care setting
* Knowledge of accessible transport or specialist vehicles
* Full UK driving licence (D1 desirable but not essential)
* Previous experience managing or supervising staff
* Mechanical awareness to identify vehicle defects and support daily safety checks
Make a Real Difference Every Day!
Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community.
At Sandwell council we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Every day brings new challenges—and the chance to make a meaningful impact.
Hours
37 hours per week
Shift: week 1) Mon to Thursday 7:30am to 15:30pm, Fridays 07:30am to 15:00pm
Shift: week 2) Monday to Thursday 09:30am to 18:00pm, Fridays 10:00am to 18:00pm
An Enhanced DBS is required for this role
Closing Date: 1 May 2026
Please submit a CV and supporting statement to derrick_tibbetts@sandwell.gov.uk before the closing date.
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. When submitting your CV and supporting statement, please refer to the supporting documents attached.
If you are an internal candidate and currently at risk, please let the recruiting manager know.
If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
If you have a disability and require assistance in submitting your CV, please contact derrick_tibbetts@sandwell.gov.uk or 07584531401
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs
Click here to find out more about our One Team Framework: Values and Behaviours
https://www.sandwell.gov.uk/WeAreSandwell/council/story
#WeAreSandwell
#J-18808-Ljbffr