Contracts Executive
Location: Edgbaston, Birmingham
Salary: £30 - 32,000 DoE
Optical Express is a provider of ophthalmology services, including laser eye surgery, cataract surgery, and lens replacement surgery in the United Kingdom and Europe. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology.
Our group healthcare brands, headed by Optical Express, also includes, ACES, sk:n clinics and The Harley Medical Group, are now promoting and providing services to NHS patients.
We have an exciting opportunity for a Contracts Executive to join our team based in Edgbaston, Birmingham, supporting the effective management and administration of contracts across our healthcare services.
Job Purpose
The Contracts Executive will report to the Contracts Manager and support the coordination, administration and monitoring of contracts with NHS commissioners and other stakeholders. The role will play a key part in ensuring contractual requirements are met, documentation is maintained accurately and performance information is captured and reported effectively.
Key Responsibilities
Contract Management & Administration
Support the management of NHS and private healthcare contracts, ensuring all documentation is accurate, up to date and aligned to contractual requirements. Maintain contract records, schedules and key documents, ensuring version control and accessibility across the team.
Performance Monitoring & Reporting
Assist in the tracking of contract performance against agreed activity levels and key performance indicators. Collate and prepare data to support internal reporting, commissioner submissions and contract reviews.
Stakeholder Coordination
Act as a point of contact for internal teams and external stakeholders in relation to contract queries, supporting effective communication and timely resolution of issues. Work closely with operational, clinical and finance teams to ensure alignment with contractual requirements.
Data & Systems Management
Maintain accurate records across internal systems, ensuring data integrity and supporting audit readiness. Assist in the preparation of reports, presentations and documentation required for meetings with commissioners and internal governance groups.
Compliance & Governance
Support compliance with contractual, regulatory and organisational requirements, ensuring that processes are followed and evidence is maintained. Assist with audits and reviews, providing documentation and information as required.
Continuous Improvement
Identify opportunities to improve processes, documentation and reporting within the contracts function, supporting efficiency and consistency across the team.
Essential Skills & Experience
* Experience working in an administrative or coordination role, ideally within a healthcare, contracts or regulated environment.
* Strong organisational skills with the ability to manage multiple priorities and maintain accurate records.
* High level of attention to detail and accuracy.
* Confident using Microsoft Office, particularly Excel and Word.
* Strong communication skills, both written and verbal.
* Ability to work collaboratively across teams and build effective working relationships.
Key Competencies
* Attention to detail.
* Organisational and time management skills.
* Analytical thinking and problem-solving ability.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
What’s in it for you?
* Competitive salary
* Free or discounted optical products and procedures
* Discounts on other group companies products and treatments
* Workplace pension
* Career progression
* Modern working environment with superb technological support
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.