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Customer service administrator

Jarrow
MTrec
Customer service administrator
Posted: 20h ago
Offer description

Rewards and Benefits on Offer;

* Temporary to permanent role

* Superb company culture

* Immediate start

* Varied and interesting role

* Friendly working team environment

MTrec’s New Opportunity

Our client is an established and successful company based in Jarrow. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The Job You’ll be Doing;

* Providing excellent customer service when dealing with customer calls, requests, and queries

* Managing order confirmation processes with customer

* Liaising with carriers to arrange timely collection of goods

* Generating all necessary paperwork

* Maintaining a transport log for arranged shipments

* Receive, review and evaluate requisitions for materials, suppliers, services and equipment

* Processing and issuing purchase orders

* Chasing suppliers for outstanding orders

* Researching and identifying new products and suppliers, negotiating prices and agreeing contracts

* Assessing tenders from potential suppliers and liaising with them

* Matching and coding sales invoices

* Releasing supplier invoices for payments

* Administering various logs

* General filing of paperwork

* Controlling office stationery stock

* Managing incoming and outgoing post

About You;

* Have good written and verbal communication skills

* Be able to work independently and plan your own work load effectively

* Be able to communicate effectively with internal and external customers

* Have an excellent attention to detail, with data entry ability

* Experience with Sage 50 would be advantageous

* Excellent computer proficiency, particularly Microsoft Office packages

* Have the ability to work under pressure and meet deadlines

* Provide exemplary customer service and maintain a positive attitude

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