IT Asset Management Analyst
Salary: up to £25,000 depending on experience
Location: Southport / Hybrid
Overview
Fletchers Solicitors Ltd is a fast‑growing law firm specialising in personal injury and clinical negligence. We are looking for an IT Asset Management Analyst to improve our IT Asset Management Processes across the business. The role will own the ITAM space, identify all devices, software licences and lifecycles, and progress into creating a full ITAM strategy for a global business.
Responsibilities
* Managing the hardware and software product lifecycle from beginning to end
* Maintaining a centralised software catalogue to ensure governance and compliance
* Tracking and monitoring usage of all software subscriptions (SAAS) portals such as M365, Adobe, etc.
* Using our ITAM tool to produce reporting data for both Hardware and Software
* Helping create and maintain IT Asset Management policies and procedures
* Procurement
* Hardware repair / arranging repair
* Managing secure disposal (WEEE)
* Managing stock levels, and delivery of hardware
* Some kit delivery and pick up (transport provided in these instances)
* Asset management
Qualifications
* Knowledge of IT software and hardware working as an IT asset analyst
* Knowledge of working with an Asset Database/CMDB
* ITSM tool experience
* Customer‑focused approach in everything you do
* Experience of managing an Asset Database
* Proactive and positive manner
* Excellent written and verbal communication skills
* Excellent organisational skills
* Self‑motivated and able to work effectively alone as well as part of a team
* Experience with Microsoft products such as Office 365 and Teams
* Experience in Active Directory, Azure AD, Microsoft Endpoint
* Affinity with technology and computer systems
* Experience with Windows, laptops and desktop PCs including installing Windows and software
* Hardware experience
* Vendor management and negotiation skills
* Strong knowledge of IT Service Management processes
* Strong ability to carry out assigned tasks independently with little supervision
* Excellent at performing multiple tasks at the same time without erroring
* Excellent communication and interpersonal skills
* Full, clean driving licence required
Desirable Skills
* Minimum ITIL V3 or V4 Foundation qualified
* Microsoft accreditation
* ITAM qualification
* Experience of the ITSM lifecycle
* Degree in a technical or related discipline
* Experience of working within a professional services organisation
* Knowledge and experience of licensing agreements involving software, including Microsoft
* Proven ability and experience in executing strategic asset management processes successfully
Benefits
* Bonus scheme (subject to targets being met)
* 35 days holiday a year (Prorated) including bank holidays and Christmas Closure, with up to 3 extra days purchasable per year (additional days after 5th, 7th, and 9th years)
* Pension scheme with tax‑efficient salary sacrifice option
* Life Assurance Policy
* Medicash policy to cover some dental, optical and other medical expenses
* Company sick pay
* Enhanced maternity, paternity and IVF schemes
* Flexible, agile working environment with a positive work‑life balance
* Varied calendar of funded company social events
* Monthly voucher awards
Job Details
* Senior level: Entry level
* Employment type: Full‑time
* Job function: Information Technology
* Industry: Legal Services
About Fletchers Solicitors
Fletchers is a fast‑growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.
We aspire to be the best place to work in the legal sector, offering a supportive, inclusive culture and flexible working arrangements. We provide clear paths to career progress, invest in professional qualifications, and reward performance through our base pay and bonus structure.
Fletchers Group is an inclusive employer with a diverse workforce. We welcome applications from any and all backgrounds, are committed to a culture where everyone can thrive, and are proud of our work on the Disability Confident scheme, signing up to other diversity standards.
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
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