Job Introduction
Regional Operations Manager
Location: Rosyth, covering Scotland & Northern Ireland
Reports to: Operations Director
Salary: £80,000 - £85,000
Car Allowance: £9000 Per Annum
Private Healthcare
Interviews: To be held in March 2026
Lead. Influence. Deliver. Shape the Future of Defence FM Operations.
Landmarc Support Services is recruiting an exceptional Regional Operations Manager to lead the delivery of Facilities Management (FM) and operational services across the Scotland & Northern Ireland region, one of the most complex and diverse areas of the Defence Training Estate.
This role offers a rare opportunity to drive Hard FM, Soft FM, asset management, and estate operations at scale, while leading a large multi‑disciplinary workforce across dispersed and rural sites. It requires a strong people leader with deep FM experience, excellent commercial awareness, and proven capability in CAFM optimisation, compliance, and operational performance management.
As a key member of the Leadership Team, you will contribute to national FM strategy, support business transformation, and ensure operational excellence in partnership with the Defence Infrastructure Organisation (DIO).
What You'll Deliver
People & Leadership Excellence
Provide visible, inclusive leadership across multi‑site FM and operational teams.
Drive a high‑performance culture focused on safety, accountability, and service excellence.
Lead performance management, behavioural standards, wellbeing and professional development.
Empower and develop local leadership teams to deliver Hard FM, Soft FM and reactive maintenance services.
Facilities Management & Operational Delivery
Take strategic responsibility for the safe, compliant, and efficient delivery of FM services.
Manage Hard FM, Soft FM, reactive maintenance, rural estate management, and operational readiness.
Oversee workforce deployment and logistical planning across dispersed sites and remote environments.
Ensure full compliance with statutory, environmental, H&S and CDM requirements.
Drive service quality through data‑led decision‑making and performance management.
CAFM & Digital Operations
Maximise the use of CAFM platforms to enhance asset management, work order planning, audit trails, and reporting.
Drive digital transformation initiatives across FM operations, improving efficiency and compliance.
Use analytics, dashboards, and performance metrics to support operational decision‑making.
Commercial & Financial Accountability
Lead regional budgeting, forecasting, and P&L performance.
Ensure strong cost control, value for money, and contract compliance.
Identify opportunities for operational efficiency, FM innovation, and service improvement.
Contribute to national business planning and FM strategy development.
Stakeholder Engagement
Act as primary contact for DIO, Defence users, local authorities, and regional stakeholders.
Build trusted relationships and manage expectations while maintaining contractual boundaries.
Represent Landmarc at regional and national forums, presenting performance insights and improvement plans.
Support the delivery of contractual social value commitments through proactive engagement with local communities and voluntary organisations
Strategic Leadership & Change Management
Play a key role in national alignment, consistency, and Leadership Team collaboration.
Lead change programmes, FM transformation initiatives, and continuous improvement.
Oversee mobilisation of new services, project works, contract variations, and estate enhancements.
About You
Knowledge & Experience
Strong background in Facilities Management, including Hard FM, Soft FM, and reactive services.
Proven experience leading multi‑site or geographically dispersed FM operations.
Skilled in the use and optimisation of CAFM systems for compliance, asset management and reporting.
Excellent understanding of H&S, statutory compliance, CDM regulations and environmental standards.
Experienced in managing multi‑million‑pound FM contracts and regional budgets.
Exposure to public sector, Defence, rural estates, or complex infrastructure environments is desirable.
IOSH Managing Safely essential; NEBOSH General preferred.
Professional membership (IWFM, CMI, APM) desirable.
Prerequisites
Full UK driving licence (extensive travel required).
BPSS clearance required; NSV/SC may be needed.
Minimum 5 years UK residency.
Please note that all interview-related correspondence will be sent via email. We recommend regularly checking your inbox, including your junk folder.
Join Landmarc and Enjoy a Competitive Salary Plus Outstanding Benefits
Benefits
At Landmarc, we value our employees and go beyond just offering a competitive salary. We're proud to provide a range of exceptional benefits designed to support your well-being, career growth, and work-life balance. Here are just some of the highlights:
Pension
Join our company stakeholder pension scheme, with contributions of up to 8% of your salary from Landmarc.
Generous Holiday Entitlement
Enjoy 25 days of annual leave pro-rata.
Your holiday allowance grows with your continued service.
Want more time off? You can purchase up to 10 additional days each year for greater flexibility.
Other Amazing Benefits
Edenred Savings Scheme: Unlock exclusive discounts and savings for you and your family.
Annual Salary Review: Conducted in consultation with our recognised Trade Unions to ensure fairness.
Life Assurance: Insured for three times your annual salary to provide peace of mind for your loved ones.
Health Cash Plan: Access health benefits for you and your family (add up to four children under 24 to your policy).
Professional Development: Reimbursement of professional fees and support for ongoing training.
Family-Friendly Policies: Supporting you during life's important moments.
Sick Pay: Sick pay starts after just 6 months of service.
At Landmarc, we don't just offer benefits – we invest in your future, your well-being, and your career. Join us today and take advantage of everything we have to offer
About The Company
Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.
By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.
Attached documents
Regional Operations Manager S&NI - Role Profile .pdf
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Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Facilities Services