By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Team Leader Job Location: - United Kingdom Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Team Leader to join our Lloyd’s & London Market team.
An exciting opportunity has arisen for a talented and ambitious individual to step into a Team Leader role within our dedicated Lloyd’s & London Market team. In this position, maintaining high standards of work quality and ensuring consistent service delivery will be key responsibilities. Oversight of financial actions will also form part of your remit.
Key duties include conducting internal audits, such as telephony and file reviews. These activities will help uncover trends, identify training needs, and support the development of improved claims processes in collaboration with clients.
You’ll also be responsible for producing management information reports that highlight trends, pinpoint hot spots, and propose actionable solutions. Active involvement in client and customer relationship management will be expected.
This role is perfect for someone who thrives in a fast-paced environment, enjoys leading others, and is passionate about driving continuous improvement and delivering exceptional service.
The skills you will have when you apply:
* Proven management skills: and the confidence to lead a high performing team
* Experience handling property insurance claims
* Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
The skills that will be developed once working:
* We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
Remuneration & more
* Competitive salary taking into account skills, experience and qualifications
* A Self Invested Personal Pension Scheme (SIPP)
* Holiday allowance of 25 days plus bank holidays
* Flexible working from our office or your home
Health & support
* Private healthcare plan (including pre-existing conditions)
* Life assurance
* Employee assistance programme for employee wellbeing
* Group Income Protection
Other benefits
* Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
* Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
Think we'd be a great match? Apply now –we want to hear from you.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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Sedgwickis an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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