SERVICE ADVISOR / FLEET ADMINISTRATOR
Location of the Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Advisor / Workshop Coordinator: Bedford
Salary of the Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Advisor / Workshop Coordinator: £30,000 - £35,000 basic salary
Hours of Work: Monday to Friday 08:00 - 17:30 No weekends
My client, a commercial vehicle business, are looking for an experienced and meticulous Fleet Administrator / Service Advisor to join their team on one of their sites based in Bedford.
Main Duties and Responsibilities of the Service Advisor / Service Administrator / Fleet Administrator / Workshop Administrator / Vehicle Service Advisor / Workshop Coordinator:
Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using company system, and outside customer authorisation platforms.
Answering the telephone & dealing with customer enquiries.
Dealing with customer enquiries on the Service Reception counter.
Liaising with the team of technicians.
Managing the shifts work load in accordance with customer expectations.
Managing service bookings on day to day basis
Liaising with Subcontractors to arrange works and chasing when required
Keeping customers up to date with requests, costs and authorisations
Complete estimates accurately, clearly and quickly
To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner
If you would like to join a great ever growing company then please send your CV to Danica Baker at Sprint Recruitment