Job Description
We are looking for an experienced Private Charter Manager to join the team here in our LON HQ.
Day to day duties will include but are not limited to:
* Manage and coordinate group charter bookings, including scheduling, logistics, and client communications
* Build strong relationships with clients, agents, and partners to drive repeat and new business
* Demonstrate an expert understanding of the aircraft and chartering process
* Oversee charter operations to ensure smooth execution and customer satisfaction
* Flight watching/overseeing flight departures
* Develop and implement sales strategies targeted at group charter market segments
* Collaborate with marketing to create targeted campaigns and promotions
* Support the wider team, assisting with training and managing where necessary
* Monitor market trends, competitor offerings, and customer feedback to identify growth opportunities
* Ensure you are consistently exceeding both your sales activity and financial targets
* Confirming company procedures are being followed methodically and chronologically to ensure the protection of both ACS and the client
* Building a wide and effective network of contacts inside and outside the organization
Qualifications
* Previous experience in Private Jet chartering is essential
* Excellent understanding of the aviation industry and chartering market
* Extensive aircraft knowledge
* Has a proven track record of selling charters and identifying sales leads
* Outstanding written and verbal communication skills
* Enjoys working toward goals and objectives in a competitive environment
* High attention to detail
* Customer focused, ambitious and driven
* Resilient with a positive attitude and willingness to learn
* Highly motivated with a desire to reach and exceed targets
* Confident communicators
* Open to travel
* Flexible and willing to work out of hours (Aviation isn’t 9-5)!
* Hold a valid driver's license
Additional Information
Competitive base salary and 10% uncapped commission
* 22days annual leave increasing to 25 after 1 years service and with length of service
* Continued professional development
* Private healthcare & Pension
* Life insurance
* Onsite gym including classes
* Free breakfast and lunch in our on site canteen "The Hangar"
* 2 x Giving Back Days a year for Charity