Job Overview
We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor
Key Responsibilities
* Provide excellent customer service.
* Communicate effectively with customers.
* Provide a welcoming and friendly environment for customers.
* Resolve customer queries and complaints in a timely and appropriate manner.
* Carry out counter sales and customer orders.
* Provide support for other trade counters as required.
* Assist with showroom security.
* Display product ranges and equipment.
* Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.
* Work on electronic point of sale system.
* Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.
* Ensure customers are charged correctly through accurate shelf edge labels.
* Ensure cleanliness and presentation levels in the showroom.
* Careful product handing, storing and security of stock.
* Ensure all delivery notes are checked against deliveries and discrepancies reported.
*May be required to carry out additional tasks which are appropriate to the post.
Skills & Experience
* Must have at least 1 year's direct customer sales experience.
* Good numeracy and literacy skills.
* The ability to negotiate with customers.
* Capable of working on their own and make successful decisions contributing to a sale.
Job Types: Full-time, Permanent
Work Location: In person