Job Description
Position: Call Handler\nLocation: ST1 area\nContract Type: Temporary- 3 months initially\nHourly Rate: £13.00ph\nWorking Pattern: Full Time- Monday- Friday - 8:30AM-5:00PM\n\nAdecco are on the lookout for enthusiastic and dedicated Call Handlers to join our dynamic client in Hanley. If you have a passion for helping others and want to thrive in a professional yet lively environment, we want to hear from you!\n\nWhat You'll Do:\nAs a Claims Handler, you'll play a key role in supporting our clients during their times of need. Your responsibilities will include:\n\nEfficiently manage claims, ensuring accuracy and compliance.\nMaintain detailed records of claims and communications in systems.\nCommunicate with customers, insurers, suppliers, and colleagues nationwide\nAnalysing policies to determine claim coverage and devise efficient claims processing strategies\nKeeping policyholders informed about claim progress through well-crafted correspondence\nSetting up new claims, appoint contractors, and update internal systems\nIssuing payments and arrange settlements as needed\nEnsuring compliance with contractual and regulatory requirements \n\nWhat We're Looking For:\nTo be successful in this role, you should pos...