Assurance and Compliance Manager - Social Housing, Stoke-on-Trent
Client: Page Personnel
Location: Stoke-on-Trent, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 05.05.2025
Expiry Date: 19.06.2025
Job Description
* Do you have a background in social housing?
* Are you experienced in compliance and assurance?
About Our Client
This client is a well-established social housing provider operating across the West Midlands.
Key Responsibilities
* Governance: Coordinate board meetings, set agendas to meet regulatory requirements, and maintain accurate records for audits. Represent SLT at board and strategic meetings.
* Inspections & Reporting: Act as the main SLT contact during external inspections, gathering and presenting key performance and compliance data.
* Complaints Handling: Serve as the Formal Complaints Officer, responding promptly to customer concerns and ensuring timely resolution. Escalate unresolved cases as needed.
* GDPR & Data Protection: Oversee GDPR compliance, handle Subject Access Requests, respond to regulatory needs, and train staff on data protection best practices.
* Internal Audits: Conduct and coordinate internal audits to maintain compliance across departments, ensuring effective control systems are in place.
* Policies & Compliance: Identify compliance gaps, update policies, and oversee major projects and procurement processes in line with regulations.
* Team Oversight: Lead the Business Support Team, managing IT functions, data accuracy, and consistent reporting.
The Successful Applicant
To be successful in this role, you must be:
* Skilled in developing compliance programs and providing evidence-based recommendations.
* Able to manage complex workloads and deliver results under tight deadlines.
* A strong communicator capable of building relationships at all levels, including presenting to the SLT.
What's on Offer
The client offers a competitive salary and package, opportunities for career progression, and the chance to join a growing organization committed to its customers and clients.
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