Job Description
Parking Assistant (Customer Services | Thetford | Immediate start
Your new company
A well-established organisation with offices in Thetford.
Your new role
This is a newly created temporary Parking Assistant/Customer Services job to support my client through a busy period. You will be working as part of an experienced and collaborative team. This is primarily a customer service role, but may also involve a range of general support functions including, administration, contractor liaison, and support for ensuring that everything in this business unit runs smoothly.
Key work areas include:
* Monitor the shared parking inbox, responding to car parking queries from the public, as well as internal general enquiries.
* Handle visitor queries over the phone when required, and action any call back requests from our visitors.
* Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams.
* Process visitor refunds as required.
* Support the Membership team on parking issues.
* Any other parking related tasks reasonably requested by your line manager.
What you'll need to succeed To succeed in this role, you will require
* Exemplary written and oral customer service skills.
* Excellent organisation and communication skills.
* Proven administrative ability and strong attention to detail.
* Competent IT user with experience of Microsoft suite of applications (Excel, Word, Teams and Outlook).
What you'll get in return In return, you will be offered:
* 37 hours per week
* Core hours 9-5
* Hybrid working pattern
* On-site parking
* Start date 1st June
* Expected duration, through to 13th September
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4798887