D365 BC Support Consultant, stoke-on-trent Client: Shape IT Recruitment
Location: stoke-on-trent, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 5
Posted: 26.06.2025
Expiry Date: 10.08.2025
Job Description: Are you a D365 Business Central expert who enjoys solving problems and supporting users? We're looking for a D365 BC Support Consultant to join a growing Microsoft Partner, delivering high-quality support across a range of clients and industries.
The Role
You'll provide functional support for D365 Business Central, acting as the go-to expert for troubleshooting, issue resolution, and user guidance. Working closely with consultants, developers, and end users, you'll play a key role in ensuring smooth day-to-day operations and continuous improvement.
Key responsibilities:
Provide 1st–3rd line support for D365 Business Central users
Troubleshoot and resolve issues across finance, supply chain, and other key modules
Escalate technical issues where necessary, working alongside the development team
Assist with testing, configuration, and minor enhancements
Deliver user training and documentation
Support system upgrades, patches, and rollouts
What We’re Looking For
Strong experience supporting Dynamics 365 Business Central (or Dynamics NAV)
Functional understanding of core BC modules (finance, inventory, purchasing, etc.)
Excellent communication skills and a user-focused approach
Ability to prioritise and manage multiple tickets/issues simultaneously
Experience with a support desk or ticketing system
Knowledge of extensions, Power Platform, or SQL is a bonus
What’s on Offer
Salary of £45,000 – £55,000 depending on experience
Remote-first role with occasional client or team meetups
Supportive team culture and clear development pathways
Exposure to a wide range of clients, industries, and BC setups
Training and certification opportunities
How to Apply
If you're a D365 BC Support Consultant looking to join a company that values both its people and its clients, we'd love to hear from you. Apply now or get in touch for a confidential chat.
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Created on 26/06/2025 by JR United Kingdom
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