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Here at Fanhams Hall, part of the Exclusive Collection, we pride ourselves on delivering exceptional guest experiences. We’re seeking a Food & Beverage Assistant (waiter / waitress) who is passionate about service and committed to creating memorable moments through food. This opportunity will open your career to the world of outstanding Food and Beverage Service and Hospitality.
Role Responsibilities
Lots to do but lots of fun
The Food and Beverage Assistant will be responsible for:
* Proactively welcoming and greeting all guests and visitors to the Restaurant and Hotel
* Assisting in the setup of the restaurant before service, ensuring all required items are stocked and ready
* Seating guests, offering menus and drinks, and providing explanations of the menu when required
* Delivering full table service during the guest's visit
* Maintaining and cleaning the restaurant environment to a high standard during and after service
* Providing consistent, exceptional service in line with luxury standards
* Knowing the restaurant menus thoroughly to offer guidance and make recommendations
The Ideal Candidate
Are you right for us?
Our successful Food and Beverage Assistant will have:
* A professional and proactive approach to guest service
* The ability to work under pressure and multitask
* A passion for all things food and beverage
* A creative mind with respect for the provenance of food, beverage, and hospitality
* The ability to thrive in a busy restaurant environment
Package Description
And now for the good stuff
We are committed to our people, offering excellent training, development, and progression opportunities. Benefits include:
* Competitive salary, benefits, and above the Real Living Wage
* 29 days holiday (increasing with length of service)
* Discretionary service charge system
* 50% Discount on food and beverage across all Exclusive properties
* Significant discounts on room nights across all properties
* Free meals on duty
* Recognition and rewards scheme
* Access to learning platforms and training programs
* Free gym access and dedicated classes where available
* B Corp accreditation and commitment to sustainability
* Free newspapers, magazines, and books downloads
* Cycle to work scheme
About the Company
Are we right for you?
We look for four main qualities:
* People with character who express their personality at work
* People who enjoy being around others, smiling, and chatting naturally
* Extra milers who go beyond the job description
* Individuals who put their heart into helping guests
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