An established UK digital consultancy is looking to appoint a Senior User Researcher to join a growing practice delivering impactful, user-centred digital services across a range of high-profile client programmes. The organisation combines data-informed insight, human-centred design and modern engineering practices to help organisations solve complex challenges and deliver services that work effectively for real users.
This role plays a key part within multidisciplinary agile teams, leading research activities that shape service design and influence product and delivery decisions.
Whats on offer
* Salary: £57,000 £64,000 depending on experience
* Hybrid working model
* Office base available in Leeds, Manchester, Glasgow, Birmingham or Bristol
* Opportunity to work on meaningful digital transformation projects with real societal impact
* Collaborative multidisciplinary environments focused on agile delivery
* Clear opportunities for professional development, leadership growth and knowledge sharing
What you need
To be successful in this role, candidates should demonstrate:
* Strong expertise applying a range of user research methodologies across different delivery environments
* Experience working within multidisciplinary agile teams delivering people-centred digital services
* Proven ability to translate research findings into clear recommendations that influence design and delivery decisions
* Experience advocating for user-centred and service design approaches with clients and stakeholders
* Knowledge of researching accessibility requirements and assisted digital needs
* Experience mentoring, coaching or line managing user researchers or related roles
* Advanced stakeholder management and communication skills, including managing challenging conversations constructively
* Good understanding of adjacent agile roles across design, product and engineering disciplines
* Consultancy mindset with the confidence to explore complex problem spaces and guide clients toward effective solutions
* Experience facilitating collaboration and embedding research capability within teams
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