Overview
The salary for this role is £12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you. While this is a temporary contract, there may be potential for a permanent role later depending on opportunities in your local area.
About the role
You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities will include:
* Customer Interaction: You'll offer thoughtful advice, recommend products and highlight offers to ensure everyone has an enjoyable shopping experience.
* Till Operation: Whether wrapping at the counter or supporting self-checkout, bring energy and efficiency to every transaction.
* Stock Management: Keep shelves full so customers can find what they need during the busy season.
* Store Presentation: Ensure every area looks its best.
* Online order support: You may assist with deliveries, picking, and packing for online orders as needed.
What you’ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
* Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
* Customer Service Skills: Comfortable approaching customers and providing a personalised experience that leaves a lasting impression.
* Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
* Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
* Team Player: Collaborative, one-team mindset to help achieve store goals.
* Physical Stamina: On your feet, standing, walking and lifting throughout shifts.
* Brand Ambassador: Represent Boots ethos, products and services with enthusiasm.
It would be great if you also have
These are desirable experience and are not essential:
* Experience in a retail or customer-facing environment
* Familiar with Boots products and services so you can help customers
Career development
There are plenty of opportunities to continue your career with us, whether you progress within retail or pharmacy, work towards store leadership, or join our Support Office. Why not check out some success stories here.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
* Maternity/Paternity/Adoption gift card
We offer a great range of benefits in addition to the above. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Note: salary estimates on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
Boots fosters a working environment where consideration and inclusivity help everyone be themselves and reach their full potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive and inclusive workplace for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you’re ready to make someone’s day and make a difference, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Need To Know
We are now recruiting Christmas Customer Advisors for our Cambridge, Newmarket Road store. We are looking for candidates to start with us from October onwards. A variety of shifts are available, which may include weekends. The exact shift patterns will be discussed at interview. Please note the advert will close when we have met our requirements.
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