Overview
Enviroclean are a well-established business supplying cleaning and janitorial solutions, predominantly in the Scottish region, but also with National offering. Our strength lies in our outstanding customer service coupled with depth of stock, experience, knowledge and service offering. Enviroclean offer a challenging work environment, competitive wage and benefit package and a strong commitment to continuous improvement and excellence. We have a culture of modesty and humility; we work hard; we’re passionate, we love what we do; the client is always cared for; we have a culture of care for our staff.
Role
We are seeking a highly organised and proactive Sales Administrator to support the day-to-day operations with our Sales department, which will also include working with Purchasing, and Operations departments. This is a key role within our organisation, ensuring internal workflows run smoothly, customers are well-supported, and business processes are completed accurately and efficiently.
Key Responsibilities
* Provide administrative support in the Sales department with overlap into Purchasing, and Operations functions.
* Manage the sales inbox, process sales orders, and track purchase orders, inventory, and delivery timelines.
* Prepare quotes, sales reports, and customer-facing documentation.
* Communicate regularly with customers, ensuring satisfaction through consistent follow-ups and clear updates.
* Potentially liaise with suppliers, clients, and internal stakeholders to ensure timely and accurate order fulfilment.
* Maintain accurate records, contracts, and ensure all documentation meets compliance requirements.
* Support scheduling, logistics coordination, and operational planning.
Skills & Experience Required
* Experience in a sales or customer service-oriented role.
* Strong attention to detail and the ability to process orders quickly and accurately.
* Customer-focused, always putting the client first and upholding the standards of our Customer Service Charter.
* Confident communicator with excellent organisational skills.
* Ability to stay calm under pressure, meet deadlines, and manage competing priorities.
* A collaborative team player with a proactive, problem-solving mindset.
* Proficient in Microsoft Office (Word, Excel, PowerPoint).
* Experience using CRM systems (HubSpot preferred).
* Familiarity with Orderwise or similar ERP systems.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
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