The Contracts Manager will oversee the delivery of cleaning services across multiple sites and across the East Midlands, ensuring operational efficiency and client satisfaction. This position requires expertise in facilities management and a proactive approach to managing teams and resources.
Client Details
This organisation operates within the business services industry, specialising in facilities management solutions across the East Midlands. With a strong reputation for delivering tailored cleaning services, the company values operational excellence and client focus.
Description
The role of Contracts Manager will involve:
* Managing cleaning contracts to ensure services meet client expectations.
* Overseeing the performance of on-site cleaning teams, providing guidance and support.
* Conducting regular site visits to ensure quality standards are maintained.
* Handling client communications, addressing feedback and resolving any issues promptly.
* Monitoring budgets, wages and resources to optimise operational efficiency.
* Ensuring compliance with health and safety regulations within all cleaning operations.
* Recruiting, training, and managing cleaning staff as required.
* Preparing regular reports on contract performance and operational outcomes.
* Working hours will be on a split shift basis - a few hours AM then a few hours PM.
Profile
A successful Contracts Manager should have:
* Experience in facilities management within the cleaning industry.
* Demonstrated ability to manage multiple sites and teams effectively.
* Knowledge of health and safety standards in cleaning operations.
* Strong communication, organisational and problem-solving skills.
* Proficiency in using reporting tools for operational monitoring.
* The ability to manage their own hours based on the contracts requirements.
* The willingness to travel between the various sites as per business requirements.
* A background managing cleaning teams in commercial, industrial, hotel or property and housing environments.
Job Offer
The role of Contracts Manager benefits from:
* Competitive salary of 40,000 per annum.
* A work laptop and mobile phone.
* All business mileage paid (45p per mile).
* Pension scheme.
* Professional and supportive company culture.
This role in the East Midlands offers an exciting opportunity to advance your career in facilities management. Apply now to join a growing team in the business services industry!
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