Brook Street is delighted to be working with our client in Mallusk who are seeking to recruit a new full time and permanent Customs Brokerage Agent Duties will involve Operations, Compliance and Customs Expertise and the candidate hired will follow the following specific areas relating to customs brokerage: Ensure timely and accurate movement of freight and information, while providing exceptional customer service Work within Imports and Customs brokerage department within a branch so that the department has strong operational execution, customs compliance, efficiency, profitability, and continual growth. Manage national customs regulations - TSS and CDS Entry Submission Manage company customs policies, controls, procedures and processes Perform operational and customer service execution Ensure top level customer communication & interaction Manage client specific requirements Make certain that files are logged correctly and timely with proper event codes updated. Monitor and review post entry activity with brokerage supervisor Make certain that discrepancies are monitored and resolved timely and correctly Ensure that all correspondence within business unit is handled timely and professionally Escalate necessary issues to Customs Supervisor or District Manager Criteria 6 months to 1-year related experience Global logistics industry knowledge Good computer skills (e.g., MS Excel, MS Word) Good Education- preferably to A Level standard. Minimum GCSE Maths and English. Please send CV to Colleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Skills: Customs Freight Logistics Shipping