FLOOR SUPERVISOR
The Wharf is looking for an experienced Floor Supervisor to be part of our floor team. Our next Floor Supervisor needs to have proactive energy, a positive can-do attitude and friendly personality alongside all the other skills that make you a top employee.
Responsibilities
* Delivering premium hospitality, ensuring that all customers'expectations are met through an exceptional customer service experience.
* Interacting and building relationships with our customers.
* Ensuring the service runs smoothly and optimising capacity.
* Delivering food and beverage.
* Resetting the restaurants and supervising booking system.
* Up-selling of wines and food to our guests
* Greeting customers and assigning to tables.
Skills
* Have at least 4 years' experience working in hospitality.
* Must have an outgoing, confident and chatty personality.
* Be smart and well presented at all times.
* Must have a good understanding on delivering exceptional customer service.
* Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances.
* You must have exceptional communication skills.
* You should be focussed on delivering excellent customer service.
* Proficiency to carry out multiple assignments concurrently is desired.
* Capability to adapt to changes in the environment asnecessary.
Perks
* Competitive salary.
* Paid holiday per year.
* Staff meals daily.
* Pension scheme.
* Recommend a friend scheme where you can earn to work with your friends.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
* Discounted or free food
Work Location: In person