Overview
Field Engineer for the Gigaclear FTTH/FTTP network. Role involves Break Fix work across traditional civils/buried networks, PIA underground and overhead. A training pathway with external sector accredited courses (underground and overhead PIA, NRSWA, etc.) and internal Gigaclear network training, fibre splicing and testing.
Reporting to the Operations Manager. Salary: £28,000 to £32,000 dependent on experience and current qualifications/accreditations.
Responsibilities
* Deliver the allocated Break Fix schedules, working with stakeholders to complete work on time, safely and to standard.
* Perform Break Fix activities including traditional underground/buried networks and PIA overhead/underground issues and fixes.
* Service repair on PIA PON network communities.
* Provide initial first response to Gigaclear’s overhead poles and feedback for contractor instruction.
* Fibre splicing and testing.
* Ensure own and team quality and Health & Safety standards across work.
Knowledge & Experience
* Background in Civils, Fibre and/or Telecoms, ideally fibre optic networks (FTTH/FTTP).
* Experience with installations, fault fix, repair and/or maintenance.
* Ability to troubleshoot, diagnose and fault fix network issues.
* Desirable: knowledge of on-site Civils specifications (e.g., NRSWA).
* Ability to understand, interpret and adhere to risk & method assessments.
Qualifications & Accreditations
* Full driving licence (manual), held for 12 months or more.
* DBS check (or ability to pass).
* Ideally hold a NRSWA Operative accreditation.
Notes
All offers of employment are subject to interview. Onboarding includes licence checks and regular monitoring of driving style, plus drug & alcohol testing with random testing during employment. Offers may be withdrawn if drug/alcohol test is failed.
Benefits & Opportunities
* Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company delivering to challenging UK communities.
* Staff rewards, benefits and opportunities to grow and develop.
* Generous pension (up to 8% matched), income protection & life assurance, 25 days holiday (plus bank holidays) with holiday purchase scheme and Yay Days.
* Health cash plan, 24/7 remote GP, Employee Assistance Programme including counselling & legal advice.
* Unlimited access to online training via Learning Management System; long service benefits and monthly recognition; enhanced maternity/paternity provisions.
* Flexible working environment and health & wellbeing initiatives including company-funded social events.
Our approach is guided by our mission, vision and values: Mission – Empowering communities with brilliant broadband; Vision – Connected Communities; Values – Own it, Find the Right Way, Work Together, Win Together.
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