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Team Manager - Safer Accommodation & Response to Complexity (R2C)
Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings
Hours: 30 hours per week
Contract: 6 month temporary to Permanent
Salary: £25,855.14
About the Role
We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services.
This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs.
This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors.
Key Responsibilities
Service Management & Delivery
Lead the delivery of high-quality, survivor-focused services across varying risk levels
Ensure compliance with contracts, policies, and national standards
Oversee risk management and safeguarding practices for both survivors and staff
Contribute to service development aligned with strategic prioritiesTeam Leadership & Development
Line manage and support Survivor Advocacy Support Workers
Lead recruitment, supervision, and performance management
Facilitate team meetings, case reviews, and reflective practice
Foster a positive, inclusive, and high-performing team cultureStrategic & Partnership Working
Build strong relationships with statutory and community partners
Represent the service at multi-agency forums
Contribute to service design, development, and future funding opportunities
Promote accessibility and engagement with underrepresented communitiesMonitoring, Quality & Compliance
Oversee data collection, reporting, and service evaluation
Lead on audits and quality assurance processes
Ensure GDPR and data protection compliance across the teamHealth, Safety & Safeguarding
Act as Health and Safety lead for the service
Ensure adherence to safeguarding, equality, and diversity policies
Maintain up-to-date knowledge of legislation and best practiceAbout You
We are looking for a confident and compassionate leader with:
Experience
Managing teams within domestic abuse or voluntary sector services
Supporting survivors with complex needs and crisis intervention
Safeguarding, risk assessment (e.g. DASH), and case management
Multi-agency working and advocacy
Working with marginalised and minoritised communitiesKnowledge
Strong understanding of domestic abuse, housing, welfare, and safeguarding
Familiarity with MARAC processes and trauma-informed practice
Awareness of systemic barriers faced by diverse communities
Understanding of quality assurance and contract complianceSkills
Strong leadership and team development capability
Excellent communication, organisational, and report-writing skills
Ability to manage competing priorities and complex service delivery
Empathetic, non-judgemental, and survivor-focused approachQualifications
Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience
Willingness to undertake further training if requiredAdditional Information
This role is subject to a 6-month probation period
Enhanced DBS check required
You must be able to travel across service locations
This post is open to women only under the Equality Act 2010, Schedule 9, Part 1
Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.
If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!
Red Snapper Recruitment is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer