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Hospitality Managers and Supervisors required at Birmingham Venues, Birmingham
Client:
Location: Birmingham, United Kingdom
Job Category:
Hospitality
EU work permit required: Yes
Job Reference:
7d565321df2b
Job Views:
4
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
We are recruiting for experienced Hospitality Managers and Supervisors for our football stadiums in Birmingham. Do you have a passion for delivering excellent leadership? For creating exceptional experiences for guests? Then we need you!
Location: Birmingham City FC and Aston Villa FC
Pay Rates: Starting from £14.50 and can go up to £19.20 depending on your experience, the suite you work in and position.
Availability: You must commit to at least 90% of home fixtures. While match days tend to fall on weekends, we do have midweek fixtures.
Key Responsibilities:
1. Overseeing and managing the hospitality rooms and pass areas on match days.
2. Ensuring exceptional guest experiences and high levels of customer service.
3. Leading and managing a team to ensure smooth operations in hospitality areas.
4. Handling guest concerns or issues in a professional and timely manner.
5. Maintaining high standards of organisation and service delivery.
Requirements:
1. Proven hospitality experience for a minimum of one year within a stadium setting.
2. Strong leadership, communication, and organisational skills.
3. Ability to thrive in a fast paced, high-pressure setting.
Why Work for Compass:
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