Customer Focused Service Advisor - Bathgate
We have a fantastic opportunity to join our DAF Service Truck Dealership based in Bathgate.
You will be manning the Service Reception desk and duties will include:
* Greeting customers in a friendly and efficient manner both in person and by telephone
* Assessing customers’ needs and booking in of trucks for repair or service work
* Preparation of job cards
* Communication of work to Workshop Controller
* Communicating with the customer at all stages of the repair for authorisation if needed
* Maintaining company databases
What are we looking for?
* Experience of working within a similar role within the automotive/truck environment
* Commercial vehicle technical knowledge
* Reliability
* PC literate
In return we offer a competitive rate and a Contributory Company Pension
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