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Job Description
Are you an organised and customer-focused individual? Do you thrive in a fast-paced environment and enjoy supporting a team? If so, we have the perfect opportunity for you!
About The Role
* Experience in scoping and managing programming Change of Tenancies Voids
* Must be able to demonstrate a high level of knowledge and experience in managing programming of Engineers and sub-contractors
* Handling telephone enquiries
* Scheduling works on a daily basis via the company software system
* A technical knowledge of maintenance in a social housing context
* Uphold Data Protection Policies
* General office duties
Health & Safety:
* Adhere to all health & safety regulations and company policy at all times
* Report any accidents or issues regarding health & safety appropriately
* Ensure all Risk Assessments & safe systems of work are read, understood, signed, and followed
* Observe & follow all manual handling practices
In addition, the role may require the successful candidate to undertake work-specific training on the job or externally.
Skills Needed
Servicing, Relationship
About The Company
Connect - Transform - Sustain
CTS is an award-winning, industry-leading facilities management company. Originally a building company, CTS has expanded into heating installation and further diversified into building maintenance and property development. This has extended the company's reach to over 30,000 properties across Ireland. CTS prides itself on exceeding client expectations and ensuring client satisfaction. We offer full-service maintenance contracts to a variety of clients, including homes, education, healthcare, blue light services, and the public sector. Our senior management team has over 150 years of combined experience in maintenance and construction. CTS operates from Waterford to Derry-Londonderry, covering Ireland's largest cities, Dublin and Belfast.
Company Culture
* Energy & Compliance Services: Service and maintenance of domestic and commercial heating appliances, including installation and commissioning.
* Property Services: Building maintenance for developments, including plumbing, heating, flooring, fit out, renovation, and insulation.
* Development: New build residential and commercial schemes across Ireland, including land acquisition and social housing projects.
Desired Criteria
* Higher and Further education qualifications
Required Criteria
* Grade C or above in English and Maths at GCSE level (Higher and Further education desirable)
* Computer literacy, particularly with Word and Excel
* Administration qualification or 5 years’ experience
* Excellent customer service skills
* Experience dealing professionally with the public
* Experience working within a performance-driven environment and meeting KPIs
Closing Date
Thursday 17th July, 2025
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