Job overview
Would you like to work as part of a team that works well together, always there to help each other and create the best patient experience that you can? If the answer is yes, then we would love to hear from you!
A fabulous new opportunity for a Support Secretary for the Allergy & Clinical Immunology has arisen.
You will be a member of a team of support medical secretaries providing secretarial and administrative support to consultants, junior medical staff and any other staff. You will support the efficient channelling of communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.
Main duties of the job
You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
You will be expected to cover aspects of the medical secretary's team leader role during periods of absence, as required by the service.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
1. Be the point of contact for all day-to-day inquiries, referring where necessary to more senior staff.
2. ️ Provide administrative and secretarial support to consultants and specialist nurses.
3. ️ You will be a point of contact for patients and clinicians and will be expected to work independently using your own initiative with minimal direct supervision.
4. ️ Manage electronic calendars for consultants, organizing meetings and minuting meetings as and when required.
5. Accurate maintenance of an electronic diary with effective communication of diary commitments.
6. Chase progress on all issues with appropriate manager on behalf of the specialty and when necessary to ensure that deadlines are met.
7. ️ Maintain efficient and effective administrative systems including bring forward, and message taking.
8. Ensure files and papers are available and up-to-date, providing briefings for the day’s activities, highlighting deadlines and potential conflicts of interest.
9. Attend meetings in order to take minutes and produce/distribute documentation as required.
10. Organize meetings as required, to include preparation of agendas and minute-taking, coordinating follow-up action as required to ensure that decisions/recommendations are implemented.
11. Provide secretarial and administrative support when other members of the team are absent.
12. Use databases and computer packages where appropriate to initiate and maintain records and generate statistics for analytical purposes.
13. Accurately transcribe correspondence and reports by touch typing from audio dictation using knowledge of medical terminology. Daily use of TPRO (digital dictation).
Person specification
Qualifications
Essential criteria
14. •Good general education including GCSE English and Maths (grade C or above) or Functional Skills English and Maths Level 2
Desirable criteria
15. RSA 3 typing Qualification
16. ECDL or equivalent experience
17. Audio typing speed of 60 wpm
Knowledge & Experience
Essential criteria
18. Efficient use of Microsoft, Word, Excel, PowerPoint, email and intranet
19. Able to manage own workload and work autonomsly as part of a team.
20. Recent audio typing experience
21. Experienced and competent minute taking
22. Knowledge of medical terminology
23. Demonstrate a commitment to continuing personal and professional development
Desirable criteria
24. Previous admin experience in NHS environment
25. Use of Trust IT packages ie Flex, TPRO, Evolve
26. Advanced knowledge of medical terminology
If you have problems applying, contact
Address BTH
Telephone 01253 957001