Implementation Engineer - Apprentice
Location: Remote in Location (Belfast)
Department: Customer Success
Reports to: Director of Implementation
About the Role
As an Implementation Engineer - Apprentice, you are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base.
The Nucleus Implementation team is staffed with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you’re a curious person with a blend of technical and soft skills, we’d love to welcome you aboard.
What You’ll Do
* Manage short term customer engagements to unblock their technical use cases
* Develop and maintain parsers and other scripts/tools to resolve customer’s unique challenges
* Collaborate with the product team to prioritize and productize solutions to impactful issues
* Build strong relationships with customers, providing exceptional customer service and support
* Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion
* Understand how integrations work end to end to be able to clearly articulate complex problems and solutions to less technical stakeholders
* Design vuln management solution architecture for different asset classes and environment sizes
* Manage containerization and modern cloud infrastructure
What We’re Looking For
Required:
* Resident in Northern Ireland
* Right to work in the UK
* Must meet the Level 5 Entry Requirements outlined here
* Experience of computer programming (we use Python, any oop is fine)
* Experience of configuring & deploying software integrations
* High capacity to learn quickly
* Creative problem-solving skills
What Helps You Stand Out:
* Technical certification(s) e.g. CompTIA, AWS, Microsoft.
* Ability to showcase any personal projects or learnings you have undertaken that will benefit you in the role
* Some coding experience in any language (even personal projects count!); familiarity with PHP and Python is a plus.
* Experience of cybersecurity concepts (attack vectors, kill chain)
* Experience of compliance understanding (NIST, ISO, custom policies)
* Customer/stakeholder engagement (technical project management, consulting)
Why Join Us?
Nucleus is a fast-growing startup where we recognize and reward performance and encourage sustainable working hours. Nucleus believes “work is people”, and when our people succeed, our company succeeds. We are a remote-first company.
* High-growth SaaS company with strong product-market fit
* Culture of ownership, autonomy, and builder mindset
* Outstanding benefits
Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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