Job Title: Head of Reservations, Sales and Events
Our client is an iconic independent restaurant and event based venue that offers exquisite food across two very successful venues. The group is well-established in London are planning to expand their portfolio in the coming years. The successful Head of Reservations, Sales and Events can expect to be part of a very stable and successful operation!
Head of Reservations, Sales and Events Benefits:
* Monday to Friday shift patterns.
* A competitive starting package of £50,000 per annum + bonus + commission
* Bonus related incentives payable twice per annum.
* 3% to 7% commission on organic sales – uncapped
* Based in Victoria – easy commute from most areas in London.
* Very stable team and operation.
Head of Reservations, Sales and Events Responsibilities:
* Act as a proud ambassador of the restaurant/venue.
* Support and train your team of reservation agents to ensure the smooth delivery of incoming/outgoing calls.
* Delegating staff Rota's.
* Ensuring the team are motivated and organised.
* Managing all third-party enquiries.
* Management of reports for reservations and events.
* Responsible for the groups Private Dining & Membership Manager.
* Development of sales revenue both pro/reactive.
Head of Reservations, Sales and Events Requirements:
* A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
* Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
* An enthusiastic team player with a guest focused approach and excellent attention to detail.
* A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
* Freedom and support to pro-actively develop organic leads.
* Assist with hosting Events when required.