Customer Service Advisor Remote working £12.21ph Weekends only - Permanent Hours 9 - 5 Join Our Team as a Customer Service Advisor Are you passionate about delivering exceptional customer service and creating meaningful customer experiences? We are looking for enthusiastic and motivated Customer Service Advisor’s to join our clients growing team. You will be the voice of the brands, helping customers across multiple channels from calls and emails to live chats ensuring each interaction is handled with care, empathy, and professionalism. Hours of work – We are looking for someone to join weekends only at present. Key Responsibilities: * Handle inbound/outbound calls, emails, and live chats to support customers with queries, returns, and product information. * Resolve issues promptly and efficiently, aiming for first-contact resolution. * Manage customer returns and exchanges in line with company policies. * Build an in-depth understanding of our products to better assist customers. * Record customer interactions accurately in the CRM system. * Work closely with Sales, Operations, and Technical Support to provide a seamless customer journey. * Always look for ways to exceed expectations and add value to every interaction. Key Attributes we are looking for: * Professional verbal and written communication skills * Empathy and a genuine passion for helping others...