About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Selfridges Trafford Centre, with a passion for luxury, the drive to make a difference, and the desire to shape the future of our business. This is a part-time role, 4 days, 30 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
1. Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
2. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
3. Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
4. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
* Exceptional communication and interpersonal skills.
* Proven experience in luxury retail or a similar customer-facing role.
* Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
* Goal-oriented with a track record of meeting and exceeding sales targets.
* Ability to work effectively in a fast-paced environment.
* Flexibility to work weekends and holidays as needed.
* Passion for fragrance or beauty products is a plus.
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
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