Contracts Manager
Location: Aldgate East & Mobile
Hours: 8:00am - 5:00pm
Salary: A£50,000 - A£60,000 per annum
The Role
1. To ensure all works are technically compliant, run smoothly, and on programme
2. Reactive callouts completed on time and to customer satisfaction
3. Provide technical assistance/fault finding to engineers & resolve problems at site level
4. Manage works to SFG20 and HVAC standards
5. Auditing and updating of site logbooks
6. Reporting/Rectifying on site issues
7. Liaising with contractors/clients
8. Assisting with Mobilisation and 60-day reports
9. Occasional Site Cover
Principle Responsibilities:
1. Ensure effective running of the assigned jobs
2. Sufficient labour and time are allocated
3. Resourcing sufficient equipment and materials to complete contracted works
4. Systematic and logical sequence of works
5. Monthly Provision of department P&L (dashboard)
6. Monthly customer reports if a contract requisite
7. Proactive approach to contract remedial works
8. Manage callouts and complete works effectively and on time
9. Keep logbooks on site up to date
10. Manage statutory regulations and training
11. Manage all quoted and remedial works
12. Carry out toolbox talks with the engineers
13. Attend contracted meetings with customers
14. Carry out site audits including cosmetic maintenance audits
15. Ensure that all plant on site systems are well documented and recorded efficiently, for asset registers & 60-day reports
16. Liaise with Help Desk on PPM works to ensure they are completed on time
17. Ensuring Compliance with Health and Safety regulations/risk assessments
18. Liaise with customers and tenants to ensure expectations are managed and met
19. Assist with estimates for new contracts
20. Provide quotations to clients
Personal Responsibilities:
1. To always present a professional image, both in the office and to clients and be a 'role model' for the rest of the staff
2. To be willing to work more than usual working hours when the balance of the company's work or allocated responsibilities requires this
3. To understand the consequences of your actions for the company and to actively share responsibility with the managers and the rest of the other electrical engineers for the success of the company
4. Taking a personal interest in individuals' progress, giving feedback on the performance of each team member
5. Ensuring fair treatment for all, working according to the principles of equal opportunity
Team Responsibilities:
1. Be aware of basic employment and health and safety law
2. Provide appropriate levels of coaching, development and support to the engineers and apprentices and recognise that everyone is different
3. Identify development needs
4. Clarify what will be expected because of the development activity
5. Deal with the difficult issues, fairly and effectively
6. Provide encouragement to take ownership of work and contribute to making decisions
7. Provide encouragement to input ideas and constructively challenge decisions made
Key Results Areas:
1. Sales- Wastage - Pick up remedial from existing contracts and be an ambassador for Polyteck
2. Minimise time on callouts / Minimise return visits - first time fix
3. Minimise cost of damage and wastage of materials
4. Customer Satisfaction - To be measured by repeat business, achieving high standard of Workmanship
5. Programmes - On time and on budget
If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate to apply.
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