Job Opportunity: Administrative Officer
We are currently recruiting for Administrative Officers (AO) for our client based in Ballykelly. The successful candidates will be required to start once the vetting paperwork and ANI are completed.
Rate of pay: £12.97
Duration: 51 weeks
Hours of work: Full time, 37 hours per week
The contracted hours are from 8am to 8pm, Monday to Friday, with every 4th Saturday on a rota basis. Currently, staff are working various shift patterns between 9:00 am and 5:00 pm, Monday to Friday.
Note: No holidays can be accommodated in the first 12 weeks of employment due to training requirements.
Key Responsibilities:
* Answer calls within agreed timescales, taking personal responsibility to maximize availability for answering calls and providing an accessible, effective service.
* Work collaboratively to deliver and promote resilience and the ability to work under pressure in a telephony environment.
* Maintain excellent verbal and written communication skills.
* Build rapport with colleagues and customers.
* Contribute to a team environment.
* Work accurately within set deadlines and meet targets.
* Demonstrate basic IT skills and a willingness to learn new systems.
* Be organized with good time management skills.
Essential Criteria:
* Five GCSE/GCE passes (A, B, or C) including Maths and English. Proof will be required at the first stage of registration. Without this, we cannot proceed with your application.
Proof of certificates is required.
* Excellent IT skills, including proficiency in Microsoft Word and Excel.
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