Military Coordinator – Gieves & Hawkes
Location: 1 Savile Row, London, United Kingdom
Overview
Gieves & Hawkes is a prestigious bespoke tailoring and military outfitter based at No.1 Savile Row. This full‑time role supports the Military department, driving sales and delivering exceptional customer service within the flagship store.
Responsibilities
* Manage and support telephone and email orders
* Manage and support Military walk‑in service and sales
* Support and administrate clothing/accs and materials/trims buy requirements
* Liaise and oversee product production
* Develop, maintain and support regulation library – print and digital
* Develop and maintain contact library – suppliers, partners, services
* Provide customer service and support Military MTM (With opportunity to learn the MTM process)
* Provide customer service and support for Military alterations
* Run and support stock cycle count process and stock takes
* Website completion and launch with support from all stakeholders
* Daily liaison with Branch and Ecomms teams
* Ecomms sales support and administration including pick and pack
* Website stock transfer and allocation with support from DC and stock control
* Support department manager with VIP accounts as necessary
* Support Manager as point of contact and customer services with Bespoke customers
Qualifications
* Exceptional verbal and written communication skills
* Attention to detail and accuracy
* Good time management and organisational skills
* Competent with Word, Outlook and Excel
* A knowledge or interest in military uniforms would be ideal but not essential
Benefits
* Competitive basic salary
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Join the Fearless1000 Incentive Scheme
* Wide range of Development Courses with National Qualifications
* 28 Days Holiday
* In‑store Uniform Discount
* Discounted Gym membership
* Group Wide 20% Discount across all Frasers Group brands
Employment Type
Full‑time
Seniority Level
Entry level
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