Client Details
Global Law Firm.
Description
Key responsibilities include:
* Manage global professional indemnity insurance renewals and liaise with insurers and brokers on new and ongoing claims.
* Handle claims and complaints in the EU region, advise on insurance coverage issues, and instruct external counsel where needed.
* Monitor and report on risk trends, compliance breaches, and complaints, ensuring timely escalation to senior management.
* Support fee recovery in disputed cases and assist with global declarations, technology implementation, and compliance projects.
* Provide guidance on professional conduct obligations, update compliance policies, and deliver firm-wide training.
Profile
The successful candidate would have:
* Qualified solicitor or experienced Insurance Claims Handler with expertise in complex complaints and PII notifications.
* Strong knowledge of the SRA Handbook and Codes of Conduct; familiarity with PI insurance market desirable.
* Experience in policy drafting, implementation, and delivering training preferred.
* Commercially minded, proactive, and able to manage workload and drive projects independently.
* Excellent communication, attention to detail, and ability to build collaborative relationships across all levels.
Job Offer
On offer to the candidate:
* Competitive salary plus package.
* Hybrid working (2-3 days per week) from London office.
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