Your newpany
This well-established charitable organisation operates across the South of England, offering vital services to individuals experiencing homelessness or at risk of losing their homes. Their mission is to empower people to lead fulfilling, independent lives by providing tailored support, safe amodation, and access to essential resources.
Your new role
To support the smooth operation of the technical services team by delivering efficient administrative and repairs support, contributing to a high-quality, customer-focused asset management service.
1. Provide day-to-day administrative support to the technical services team.
2. Manage and maintain the asset management system, assisting staff with logging and tracking work orders.
3. Monitor and report on landlord health and safetypliance.
4. Coordinate with staff and contractors to ensure timelypletion and documentation of remedial works.
5. Maintain accurate and up-to-date asset data records.
6. Act as the first point of contact for the term contractor regarding work orders.
7. Deliver excellent customer service to staff, clients, and stakeholders on behalf of the technical services team.
What you'll need to succeed
8. Proven experience in a similar coordination or administrative role.
9. Background in delivering high-quality, customer-focused services.
10. Strong attention to detail with the ability to analyse and interpret data accurately.
11. Confident in using IT systems and software, with a good general understanding of technology.
12. Self-motivated and able to manage tasks independently, meeting deadlines effectively.
13. Excellentmunication and interpersonal skills, both written and verbal.
14. Strong numeracy and literacy skills.
15. Capable of planning and prioritising workload efficiently.
16. Collaborative team player with a flexible and adaptable approach to work.
What you'll get in return
17. Paid monthly on or around the 25th, directly into your bank account.
18. Contributory pension scheme through the Social Housing Pension Scheme.
19. 25 days Annual Leave per year, increasing by one day annually up to a maximum of 30 days (pro rata for part-time roles). Bank holidays are additional.
20. Probationary Period: Six months for new employees.
21. Notice Period: Four weeks.
22. Business mileage reimbursed at HMRC rates.