Reception/F&B Multi‑Skilled Team Member - Ibis Bristol Centre
* Full‑time
* Job‑Category: Rooms
* Job Type: Permanent
* Job Schedule: Full‑Time
This is a multi‑skilled role incorporating both Front Office and Food & Beverage duties in line with the business demands.
Responsibilities
* Ability to multi‑task and maintain a can‑do attitude in a fast‑paced environment.
* Assisting guests at any stage of their stay, from check‑in to check‑out, and throughout Food & Beverage outlets including Breakfast, Bar, Lunch and Dinner.
* Continuously improving the quality of the hotel's services.
* Working unsupervised as a self‑starter, ideally with experience in a hotel reception or in a hotel Food & Beverage department.
* Displaying a positive attitude and genuine customer‑service focus.
* Problem‑solving and initiative, taking pride in creating and delivering memorable guest experiences.
* Excellent communication skills when interacting with guests and team members.
* Strong organisational skills.
* Position is a full‑time 40‑hour contract.
Requirements
* Eligible to live and work in the UK with a current work visa.
* Experience or willingness to work in both Front Office and Food & Beverage roles.
* Strong customer service orientation and ability to work unsupervised.
* Valid UK work visa status.
Benefits
* Salary – £13.45 per hour.
* Free night stays in our UK hotels and 50% discount in any Accor restaurant (T&C applies).
* Discounted hotel rates worldwide in Accor hotels.
* Opportunities to learn and develop through Accor Academy.
* Wellbeing support in professional and personal lives.
* Career progression across 5,000 hotels in over 100 countries.
* Participation in initiatives to build an inclusive and sustainable world.
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