Conference & Events Co- Ordinator- Bridgewood Manor Hotel Description At Bridgewood Manor we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. The Exciting Opportunity The position of Conference & Events Co-Ordinator has become available at Bridgewood Manor. Reporting into the Director of Sales, you will be responsible for: · Handling incoming wedding, event & conference enquiries from the initial enquiry to post event follow up. · Exceeding customers’ expectations and being motivated to continually develop service levels. · Face to face client meetings. · Driving sales activities through strategic planning and client engagement. · Maintain high-level of professionalism and competence when dealing with clients. · Obtain client feedback and make appropriate changes for improvements. · Manage meeting request leads, contracts and confirmations to clients. · Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care. Where Will You Be Working? Bridgewood Manor is a 4-star hotel, located in Rochester with 100 bedrooms, conference and events and spa and leisure facilities. We pride ourselves on investing in our people and delivering outstanding customer service What’s In It For You? People love to work with RBH because… · We focus on health, wellbeing and our communities · Our people are truly engaged at work · There’s open, clear communication from the top · We’ve got great career development opportunities · There’s a culture of transformation and innovation We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes; · Discounted hotel room rates for you AND your friends and family that will make you really popular! · Incentive programmes · Money off high street retailers · Flexible working arrangements because we know your life comes first · Free meals on duty What Are We Looking For? We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Previous experience within a similar role is preferable but full training is provided. The Bigger Picture Bridgewood Manor is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally. So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!