Barback The Piano Works What's in It for You? Your dedication to the customer experience will be rewarded with a generous service charge. An amazing 50% discount on food and drink across all our awesome venues. Deals and discounts with a wide range of businesses through our discount portal. Early access to your pay through Wagestream. £10,000 life assurance to support your loved ones if the worst happens. Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support. Training and development opportunities. We're invested in your success during your time with us! Fun and vibrant working environment with a fantastic team. About Us: The Piano Works are coming to Cardiff and were on the lookout for full and part-time, fun-loving, passionate, and guest-focused Barbacks to join our growing family. Already a hit in London with two buzzing live music venues in Covent Garden and Farringdon, we're bringing the same high-energy mix of restaurant, bar, concert, and non-stop party to the heart of Cardiff. If you're passionate about hospitality, live music, and making guests smile, and youve got around a years experience in fast-paced environments like bars, clubs, live music venues, or experiential party spaces wed love to hear from you. What We Need: Barbacks are the spine of the Team! We need a Barback who is ready to get stuck in, be ready to provide the bartenders with what they need when theyre low- this can be alcohol, garnish or even ice! Responsibilities: Restocking the bar with spirits, beer, wine, mixers, garnishes, ice, and glassware as needed. Cleaning and maintaining bar surfaces, glasses, and utensils, ensuring a tidy and sanitary work area. Assist bartenders in preparing and serving drinks during peak business hours. Cut fruits and prepare garnishes for drinks. Organize and maintain bar storage areas, ensuring easy access to supplies for bartenders. Provide excellent customer service by promptly assisting customers and directing them to bartenders or servers when necessary. Monitor and communicate low inventory levels to the bar manager for timely restocking. Collaborate with the bar team to create a welcoming and enjoyable atmosphere for customers. Skills and Experience: A go-getter attitude. Confidence. Because its not easy to carry boxes of drinks through a busy crowd of people at night. Good communication and can always anticipate what the team will need. Youre the ultimate team player. But with the right mind-set and eagerness to learn, you'll be the perfect fit! Because we can teach you the rest. AMRT1_UKCT