Job Overview: Assistant General Manager - Lake District Pub
My client is seeking a dynamic and experienced Assistant General Manager to join the leadership team of our well-established and thriving pub, located in the stunning heart of the Lake District. This is a fantastic opportunity for a passionate hospitality professional to help drive service excellence and contribute to the continued success of a venue known for its warm atmosphere, high standards, and beautiful surroundings. This country inn offers 18 bedrooms and has an excellent reputation for providing good food from a hearty breakfast to home cooked meals.
About the Role:
As Assistant General Manager, you will support the General Manager in all aspects of day-to-day operations, ensuring smooth running of the pub while delivering exceptional guest experiences. You'll be a hands-on leader with a focus on team development, operational efficiency, and consistent delivery of food, drink, and service quality.
Key Responsibilities:
Oversee daily operations, including front of house, bar, and food service
Support the GM with staff management, training, and development
Ensure high standards of cleanliness, safety, and compliance
Manage stock levels, ordering, and supplier relationships
Contribute to rotas, budgets, and cost control
Handle customer feedback and resolve issues professionally
Key holder - with responsibility of opening and closing the pub
Step in as acting manager in the absence of the GM
Ideal Candidate:
Proven experience in a supervisory or management role within a busy pub environment
Strong leadership and communication skills
Customer-focused with a passion for quality service
Ability to thrive in a fast-paced, seasonal environment
Knowledge of hospitality systems and licensing regulations
A proactive and flexible approach with great attention to detail
Must be able to drive and have own vehicle
What We Offer:
Competitive salary
Generous service charge - paid every 6 months
Opportunity to grow within a supportive team
Work in one of the most beautiful regions of the UK
INDMC