Job Advert: Receptionist - Enfield Probation Pay: £12.86 per hour Booking Number: (phone number removed) Company: Enfield Probation (HMPPS - Probation Service Directorate) Job Role: Receptionist Location: Enfield PDU, 39 Silver Street, Essex, EN1 3TD Working Hours: Full-time, office-based (includes regular unsocial hours such as evenings and/or weekends) Contract End Date: 02/11/2026 (with potential to extend, not guaranteed) Overview of the Role We are seeking a professional and reliable Receptionist to join Enfield Probation within the Probation Service Directorate (HMPPS). This is a key administrative role providing front-line reception duties and essential office-based support. You will act as the first point of contact for visitors, people on probation, and telephone callers, while also supporting a range of administrative and building management functions. The role requires discretion, strong communication skills, and the ability to work calmly in a sometimes high-pressure environment. Key Responsibilities Act as the first point of contact, greeting visitors and people on probation professionally in person, by phone, and via email Log arrivals and departures, notify staff of visitors, and issue visitor passes and security fobs Use tact and situational awareness to de-escalate potentially challenging situations and identify safeguarding or risk concerns, escalating appropriately Provide basic informa...