Job Description
Are you the Sherlock Holmes of inefficiencies and the maestro of process improvement? We want you on our team as a Business Analyst!
WHO ARE CONVERGENCE GROUP?
* No Corporate Red Tape: We're a privately-owned company, free from the shackles of corporate bureaucracy. We're not controlled by private equity or external bankers, and debt doesn't dictate our destiny. Our culture is ours to shape, and it's a culture of innovation, not conservatism.
* It's Not What We Do, It's How We Do It: We specialize in complex WAN, LAN, WIFI, and Security solutions, but that's not what sets us apart. It's the way we're doing it that's revolutionary. We're changing the game by taking the pain out of infrastructure management, letting our customers focus on what truly matters.
* Growth: Our business is flourishing, and we're poised for substantial growth. We need exceptional people who understand our customers’ requirements and expectations.
A SNEAK PEEK INTO YOUR DAY
Identification and Documentation:
* Uncover the root cause of existing mysteries—issues, inefficiencies, and anomalies.
* Predict the future risks and decode the impact of upcoming changes.
Analysis and Communication:
* Collaborate with our Technical Architect and stakeholders to decode user and business requirements.
* Translate requirements into user-friendly specs and design docs.
* Be the translator between stakeholders and our superhero development teams.
Continuous Improvement and Quality Assurance:
* Dive deep into critical business processes and systems.
* Conduct regular reviews and Day-in-Life-Of sessions in all departments.
* Reconcile, validate, and sprinkle your magic to improve efficiency and standardization.
* Gather feedback like a pro for business resolutions.
* Ensure changes follow our Quality, Safety, and Environmental ISO standards.
Reporting and Prioritization:
* Produce documentation that's a piece of cake for internal training and the software development team.
* Wow stakeholders with your status reports.
* Collaborate with the management team to prioritize areas for improvement.
WHAT YOU'LL BRING TO THE TABLE
* Excellent knowledge of business process mapping and system workflow design.
* Experience of Lean or Six Sigma methodology
* The ability to understand, validate and reconcile the 'As-Is' business processes
* Leadership and stakeholder management experience.
* The ability to support the internal development team to turn process defects into improved process maps and system changes.
* Basic understanding of IT infrastructure and Software Architecture
* Battle-tested in a fast-paced SME environment.
THE NITTY-GRITTY
* This is a full-time role, you'll be working 37.5 hours per week, but no weekends, it's Monday to Friday.
* It's a permanent position
* You'll have flexibility, with your core hours and where you work with our hybrid working policy!
PERKS OF THE ROLE
Get ready for a wild ride because:
* We're dynamic and fast-paced
* Corporate nonsense? Nah, we're 100% owner-managed
* You'll bag a fantastic base salary of £45-60000 per annum
* 33 days holiday (including bank holidays and it only gets better!)
* Robust benefits, including an enhanced pension, Private Medical Insurance, Income Protection & Life Assurance
* Work-life balance, with family friendly perks, and flexibility with core hours and hybrid working
* Learning and development? Absolutely
* Dog-friendly office? Heck, yeah!
READY TO LEAD THE CHANGE?
If you're looking for a career that's far from ordinary, we're here to make it happen. Apply now and be part of a revolution that's bound to make waves. Your potential knows no limits, and we can't wait to see you unlock it.
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