Company name: Right at Home Worthing & Shoreham District
Job title: Care Manager
Location: Hanger 4, 2-4 Cecil Pashley Way, Brighton City Airport, Shoreham-by-Sea BN43 5FF
Salary: £28k - £30k
Hours per week:
About us
Right at Home provide premium quality homecare to older people, those living with dementia and other vulnerable adults living within our local communities. Recognised as a progressive, high-quality, sector leader in the provision of health and social care, we are actively recruiting a Care Manager for our office in Brighton City Airport, to support the Director, Registered Manager and Care Teams in the holistic delivery of outstanding care across our community.
This role requires a person with exceptional people management and communication skills to support our wonderful clients, allowing them to receive the very best support in their homes, whilst working with our strong team of care team to achieve this. The ideal candidate will offer a great deal of flexibility, be focussed in achieving operational goals and possess the strength and determination to support us in taking our business to the next level.
Main Duties & Responsibilities
• Support the Registered Manager in the day-to-day management of the service
• Ensure high standards of care delivery and compliance with CQC requirements (aiming for Good or Outstanding)
• Oversee client onboarding from initial enquiry and assessment to care package start
• Handle client-related matters including concerns, compliments, and complaints
• Maintain accurate records, audits, and KPI reporting
• Liaise with external professionals and agencies to ensure integrated care
• Participate in the on-call rota, as required
Person Specification
You will be a confident, organised, and people-focused care professional with a passion for quality and leadership.
Essential:
• NVQ Level 3 in Health & Social Care (or equivalent)
• Management experience within the care sector
• Strong understanding of CQC standards and inspection processes
• Full UK driving licence and access to a vehicle with business insurance
• Excellent communication, leadership, and organisational skills
Desirable:
• NVQ Level 5 in Health & Social Care Management (or working towards)
• Experience supporting service growth and continuous improvement
Abilities, Skills & Behaviours
· Highly driven and ambitious, who has the desire to make a real difference and greatly improve an already well-established business
· Good communication and interpersonal skills, with the ability to talk passionately about our services and values to potential referral sources
· Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
· Working knowledge of Regulatory Frameworks and Regulatory Body Inspection processes and documentation
· Self-motivated and flexible, with a willingness to participate in an on-call system for out of office hours
· Extremely well organised, excellent planning and prioritising ability with high attention to detail
· Ability to establish and maintain effective professional working relationships
Perks & Benefits
* Competitive Pay and Mileage
Competitive hourly rates plus mileage and additional benefits.
* Training and Support
With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit!
* Feel Valued and Appreciated
We know that our Carers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!