Inspirec has partnered with a Technology Consultancy that provides large-scale technology programmes within the public and private sectors. As part of their exponential growth over the past 12 months, our client is seeking to expand their leadership team by hiring an experienced Service Operations Director.
This new role will be critical in shaping the future of the company’s technological direction. It will involve working closely with both internal teams and external teams to develop and execute a forward-thinking technology strategy.
We are looking for a dynamic leader who can think strategically while also staying deeply involved in the technical execution. The Director of Service Operations will have a hands-on approach to overseeing the integration of the latest technologies, ensuring that the team remains at the forefront of emerging trends and best practices in the digital landscape.
RESPONSIBILITIES
* Leading the design and development of the technology vision & strategy across the organisation, and with clients.
* Leading teams in the UK and internationally, taking overall responsibility across Software Development, Cyber Security, Infrastructure, Service Management, DevOps and Data & AI.
* Taking overall responsibility of partnering with major cloud providers and other areas.
* Be an advocate for the appropriate use of tools, programming, and infrastructure.
* Promote AI and data -led decision thinking, working alongside stakeholders and the leadership team (have a cloud and technology agnostic approach to solving problems).
* Provide leadership, insights, mentorship and supporting recruitment processes to develop a sustainable development/technology team globally.
* Collaborate with teams across the organisation to identify business opportunities, recruitment strategies, technology team enrolment and supporting development.
* Being accountable for the technology portfolio delivery and roadmaps.
* Using a track-record of delivering data transformation programmes to assist and advise wider stakeholders.
* Build strategic and collaborative relationships/partnerships across all capability/service areas.
* Knowledge of enterprise architecture, analysis, research and governance best practice, methodologies, tools, and frameworks.
* Develop overall technology standards and practices, setting governance standards across the portfolio.
* Understand security such as GDPR, ISO 27001, Cyber Essentials, NCSC framework.
* Working as a key member of the Bid Factory management, aiding with bids/tenders.
* Assess opportunities with B2B leads, starting from enquiries into acquisition, utilising multiple channels and building partnerships.
* Building and promoting the company brand, services, solutions, and capabilities – across multiple industries within public and private sectors.
EXPERERIENCE REQUIRED
* Proven experience as a CTO, VP of Engineering, or similar leadership role.
* Successful track record within public and private sectors.
* Strong background in software development, system architecture, low code/no code and emerging technologies.
* Experience with cloud computing, AI/ML, cybersecurity, and scalable platforms.
* Excellent leadership, communication, and decision-making skills.
* Strong understanding of agile methodologies, DevOps, and software lifecycle management.
* Experience in fundraising, investor relations, and technical due diligence is a plus.
BENEFITS
* Salary depending on experience and background.
* Health Benefits: 24/7 GP Access, Counselling Services, Virtual Physiotherapy, Discounted Gym Memberships, Virtual Gym Classes, Discounted Private Health Cover, Eye Care Discounts.
* Wealth Benefits: Shopping Discounts, Debt Support, Money Advice, Free Credit Reports, Travel Money Savings
* Education Benefits: Learning Courses, Business Skills Training
Offered only to employees based in the UK.