Customer Sales Coordinator
Location: SK22, New Mills
Shifts: Monday-Friday | 9:00am-5:00pm
Salary: £25,000-£27,000 per annum (dependent on experience)
Permanent | Full-Time
About The Role
We are seeking a highly organised and proactive Customer Sales Coordinator to join our team in New Mills. This is a fantastic opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
You will be responsible for managing the end-to-end sales order process, ensuring orders are processed accurately and delivered on time to meet key customer service KPIs, including Case Fill and OTIF (On-Time In-Full).
As a key point of contact for customers, you will handle order and delivery queries efficiently while building strong working relationships with both internal teams and external stakeholders.
Key Responsibilities
* Process customer sales orders from receipt through to final delivery
* Ensure orders meet agreed service standards and KPIs (Case Fill / OTIF)
* Act as the primary contact for order and delivery queries
* Prepare and communicate export documentation for Republic of Ireland (ROI) and Northern Ireland (NI) orders
* Proactively resolve order discrepancies and delivery issues
* Maintain and update customer data to ensure accuracy
* Collaborate with logistics, warehouse and finance teams to ensure smooth operations
About You
* Previous experience in sales order processing, customer service or export coordination
* Strong attention to detail and accuracy
* Excellent communication and organisational skills
* Confident liaising with internal and external stakeholders
* Ability to prioritise and manage workload effectively
* Experience with export documentation (desirable but not essential)
Whats in it for You?
* Supportive and collaborative working environment
* Ongoing internal and external training
* Opportunities for personal development and career progression
* A company culture focused on continuous improvement
If you are customer-focused, organised, and ready to develop your career within a growing business, we would love to hear from you.
Apply today to be considered.
#J-18808-Ljbffr