Job Description
Administrative Officer
Location: Swindon Courts
Contract Type: Temporary (until May 2026)
Working Pattern: Full-time
Pay rate: £12.36 per hour raising to £13.25 after 12 weeks
About the Role
As an Administrative Officer, you'll play a key role in ensuring cases progress efficiently through the justice system while delivering outstanding service to court users and colleagues alike.
Key Responsibilities
Administration
1. Prepare papers and files for courts, tribunals, hearings, and meetings
2. Produce court and tribunal documents
3. Manage photocopying, filing, post handling, and data entry tasks
4. Book and organise meeting rooms, training sessions, and other events
Drafting
5. Prepare standard letters, minutes, reports, and notes following set guidelines
Operations
6. Clerk civil and family courts and tribunal hearings
7. Support court users, manage listings and rotas, and check case files
8. Handle counter, telephone, and written enquiries
9. Serve court documents, collect fines and fees (including chip & pin transactions)
10. Contribute to team problem-solving, process improvement, and local projects
Casework & Quality Control
11. Process court orders, fines, and legal aid documentation
12. Check and verify records, documents, and accounts for accuracy and compliance
13. Assemble information for reports, warrants, and statistical analysis
Financial & Statistical Tasks
14. Perform basic financial calculations and prepare reports
15. Reconcile accounts, prepare invoices, and manage small office expenditure
Customer Service & Communication
16. Provide excellent, timely, and professional service to the judiciary, magistrates, court users, and legal representatives
17. Give advice on court forms and procedures, ensuring all interactions are helpful and accurate